Basaweshwara Gas Agency
LPG Gas Leak

Hi

Consumere Code : 19395

We repaired the Gas Stove on 12th Sep 09 through Basaveshwara Gas Agency, (Opp to Prakash Theatre), Yelehenka, Bangalore due to Gas Leakage.

We checked with their Manager Mr. Raghu to send the representative to repair the stove.

On 12th Sep 09 (Mr. Gangadhar) he came and found there was leakage in the Switch and so he replaced the swich with the Knob on the same day

Again the leakage came and we called them again to find out the reason. On 14th Sep 09 he again came and applied Fevi Quick on the inner side to to stop the leakage.

We complained about the problem even after the service on 14th Sep 09.

On 17th he came and told there is a problem in High Pressure on Regular causing the problem now.

We called Mr. Raghu Manager to provide the new regulalor, he confirmed that he will give on Friday 25th Sep 09.

When we checked with their represenative, she told the stock is available only on 1st Oct 09 onwards.

Today we called again but we could not reach Mr. Raghu in his number but their representative told to attend the problem by tommorrrow.

Again on our request they confirmed us to come by this evenining to provide us the spare regulator instead of new one since the stock is not available.

In this connection, we request your goodselves to take it up immediately to solve the issue since we cannot tolerate this as small issue and it is very risky that has to be done on priority basis.

Matter Most Urgent.

Company: Basaweshwara Gas Agency
Country: India

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