Bata
EXCELLENT PRODUCT AND CUSTOMER CARE

I have purchased a Femina 6715955 from Gole Market Bata, New Delhi on 22.3.09.Just after one and a half month pasting of the right slipper got out. I have three pair of sleeper and I have hardly wore it for 20 days. However, I took it to Gole Market Bata on 20.5.09 and they kept it for re-pasting and delivered the same on 25.5.09. The very next day again the pasting came out and I visited the shop, they told us they can pay only 50% of cost as it is within 2 months period. I reside in Gole Market, my office is in Janpath and I travel by AutoRickshaw. Now my question is that is it the same Bata shoes we are wearing since childhood, after a year it remained tough but we could not use it as we grew up.

Sir, if the settlement value is 50% I am losing little more than Rs. 200, it calculates Rs. 10 per day for using a new Bata shoe, how funny. Pl confirm me your settlement value immediately so that I can go to consumer court if the settlement value is as per your norms.

SUDESHNA BISWAS

09868146697

Company: Bata
Country: India

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