Bata
Manufacturing defect

Please note that as per the attached bill, I had bought a Quo Vadis sandal from bata at andheri west on 10th November. I wore this for not more than 10 times and I noticed that the sole for the same got weared out. It got spoiled completely.

I took the same to the bata showroom on 5th January. This is less than 2 months after I buy the product.

The person at bata refused to replace the same, eventhough there is a 3 months warranty on the product. Although he was ready to repair the same, which I didn’t accept.

My question to you

1. Why should I accept a defective piece from Bata.

2. Why should I accept a repair if the piece is defective from Bata. A manufacturing defect.

3. After paying the full cost of the product, why should I wear a repaired stuff.

In lieu of the same, I demand a refund towards the cost of the same.

Please note that I shall have to go to the consumer court, if this does not get resolved.

Regards,

Amit Agrawal

Mobile: 91-98202 41969

Company: Bata
Country: India

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