Bata India Limited, Shoe
Cracks /cut in one shoe

Dear Sir,

I have purchased One Shoe Scott (Rs.1199.00) from "BATA SHOE STORE' Sadar Bazar, Jhansi (582/03220) about 5 months back.

After using the same for one month, the cracks /cut in one shoe appeared. Immediately I went to

your shop and lodge the complaint. The shop owner has told me that he will send the same to the

Company and after one month I can come and take the shoe.

After two months, the shop owner repaired the shoe with stitching one patch on both the shoe saying

he has made new design.

I am unable to understand the way Bata shop owner repaired. He repaired the shoe with local

caubler. I refused to take the shoe and left with your shop owner.

Since my childhood I am using the Bata Shoe and such type of repair I have never seen. I have lodged complaint for trhe same on 21.10.2008 with their Customer Care and send by post also. Till data I have heared nothing from the Bata India Limited

I request you to please use your good offices and help me so that they change the pair as with the new shape/design the shoe is not usable.

Your prompt help is solicited in this regard.

Narendra Purohit

Incharge, BHEL Guest House,

BHEL, Jhansi

Tel. 0510 2412227 / 2412270

Mob. 09415194506

Company: Bata India Limited, Shoe
Country: India

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