Big Bazaar, Ambience Mall, Gurgoan
Missing cartridge in my HP Deskjet F4288

I'm disappointed by the Customer Care service and other staff at the electronics section of your big bazaar store in Ambeince Mall, Gurgoan. I have bought an HP printer (HP deskjet F4288) on Sep.2 for which the electronic section's staff told me that i'll get both black and color cartridge inside the printer but the cartridge was not there in the printer. It is also mentioned on the box of the printer that it contains both black and color cartridge. When my father went there again to complain about this, he didn't get any good response from both the staff and the Customer Care. They are not ready to accept their mistake and saying that its not thier responsibility, they have given a packed printer. Whether the printer was not seal packed when we bought it. They sealed it in front of us.

Company: Big Bazaar, Ambience Mall, Gurgoan
Country: India

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