BIG TV
Set top box not working

I bought Big TV in October and the problems started from the first day. I logged compliants with Customer care but in vain. Following are the problems I face

1) Set top box hangs frequently.

2) Regular menus disappeared.

3) Remote control range is a big broblem cant operate with distance more than 2 meters.

4) Arrogant and poor customer care.

5) No dealer support. Dealers pass the bug to Big TV and vice versa.

I am totally frustrated and I want refund now. How to log complaint with TRAI and Consumer court?

Company: BIG TV
Country: India

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