BIG TV
Biggest Worst Customer Service
- 09-25-2008
- 199
My BIg TV Smart Card No. Big TV Smart Card No. is 200588776264 which bought on 30.08.08 which took one week for installation and activation (Tata is giving installation in 24 hrs) later I viewed the channels for 15 days suddenly on 20.09. It is asking me to subscribe for the channel but my pack was one year free viewing. When I called the Customer Care, they are tell they will see for it but no solution has been taken place and I have called them more than 10 times no proper response - Why a product is launch without a proper customer service, Why Govt. is giving license without
checking them whether they are giving proper customer service. They want people to switch from Cable connection to Dish service, atleast cable had a nominal service with nominal charges we are paying high for our convenient view but biggest bad service is given to us.
Consequences: I am addicted to entertainment Through TV, I use to see TV for 2 hours in the night daily to relive my mental stress, I don’t have any other habits (good or bad). I am mentally irritated by view the blank screen and no response from the BIG TV service.
Company: BIG TV
Country: India