Birla sunlife
Misleading

Sir,

i took one plan frm Birla Sunlife insurance (Saral Jeevan) plan.

bt everyone they bult me extra fr Rs799.Whn i chkd wit agent abt the same. He told me tats could be a Bank fault, contact your bank and stop the payments.

but when called my bank and checked abt same, they told me i have 2 policies which i whn checked at my native place they delivered the incomplete paper

one policy has almost a payment of Rs2400 approx (policy number-001940684)

and second which i never ever asked fr rs.799 (policy number-002002528)

and plus papers which they sent have so much of over writing and they are incomplete

also i tried to contacted customer service about same, bt they were never cooperative.

and told me tat i authorized it

*Also agent asked me for 2 cheques on canceled n one fr payment which i gave them.

nad customer service is telling me that i gave 2 cancelled cheques which i never did.

plz sir, plz look into the matter..

And also i want to knw

that i will stop my policy, will i get the money back which i paid till date.

thank you

Kulpreet Kau

Company: Birla sunlife
Country: India

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