Birla Sun life Insurance Company Ltd/ Flexi Plus Policy no.002965787
No action & refund after requesting for cancellation of Policy during Free Look Period
- 08-21-2009
- 165
Dear Sir
I woud like to inform you that I was explained about the Children Dream Plan Policy & no brochure about the policy is given even demanding many times from insurance adviser, and when I
received the policy & read the policy features, I surprised that I have got Flexi Save Plus Policy, which have very high premium allocation charges about which I was not aware and not told by advisor.
Therefore I submitted written request for cancellaion of policy during FREE LOOK PERIOD on 09-07-09 & also request to cancel further ECS payment through my Bank, when I have not got any response, I again reminded on 22-07-09 at Call-Center, (ref no-008675012). Again till now I have not got any Correspondence regarding cancellation of policy, but today I have got SMS that my installment will be paid from my Bank on 27-08 for Rs 1499.68 for above policy, when again I contacted at customer care center I was told that my cancellation request is under process, & again my complaint again forwarded to concern authority on priority basis, But I am worried if action is not taken immediately, my
first installment will be paid from my Bank on 27-08-09 even after cancellation the policy. I have already
paid Rs3000 Rs259 by cheque no114004 dated 27-05-09 drawn on State Bank of India.
Pl consider my case & action shoud be prompt.
Thanks
SANJAY K RAWAT
Company: Birla Sun life Insurance Company Ltd/ Flexi Plus Policy no.002965787
Country: India