Birla Sunlife Insurance Limited
Birla SunLife Policy Cancellation

We had received this policy related documents on 21 July and coz of some

financial crunch, we triggered the Cancellation of the said Policy on 28th

July. I had called the ITrust CustomerCare centre in Gurgoan for Cancellation process as well. They responded with details that the Policy cancellation has been triggered.

To my surprise, the monthly amount for this policy was deducted even though

it was confirmed by customer care in gurgoan and the relationship manager

from iTrust, that request for policy cancellation has

been processed.

Today when we spoke to the CustomerService person in Mumbai, We are baffled to know that, you have never received such request (to be processed) what so ever related to our Policy Cancellation.

Company: Birla Sunlife Insurance Limited
Country: India

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