Blue Dart Express Limited
Non Delievery

From: NEERAJ SRIVASTAVA [mailto: neerks81@gmail.com]

Sent: Thursday, March 26 7:08 PM

To: csdel@bluedart.com; Venkataraman, V

Subject: Fwd: URGENT SHIPMENT

&&&- Forwarded message &&&-

From: NEERAJ SRIVASTAVA

Date: Mar 26 5:26 AM

Subject: URGENT SHIPMENT

To: K@bluedart.com

Cc: "Venkataraman, V"

Dear Sir,

This is to bring in your kind notice that we send a shipment docket no. 58061797474 through Blue Dart courier dated on 25 march from Mumbai to lucknow. This shipment is very urgent to reach at lucknow by 27 mar 11 o'clock as it is containing life saving drugs that is to be given to patient..Request you to please take it as urgent & important. We are a regular customer of yours. Your favour will be highly appreciable.

Neeraj kumar Srivastava

In reply they committed due to their mistake shipment is not taken but definitely be sended to you by 2' 0 clock. Then I have called your Customer Care Call Centre No. 011-66111234, & discussed the same with Mr anupam, he was very rude to me & said that packet will be deliver as per their convenient & then again I have discussed with your Supervisor, she has assured to do the delivery by 5:00 PM

It is really surprising that if it is reffered urgent life saving drugs are there that has to be delievered by 27 mar 11 o'clock in that shipment, still they are in Delhi. You people charges extra money for good services and your services are seen worst, it is your fault that the shipment got missed in Delhi. Please try to send it urgently by today afternoon by any transport air, car, or by any other means because if there is any loss is there for patient life or to patient we will sue you. It is very sorry to see that you are not holding your commitment.

Regards

Neeraj kumar Srivastava

Lucknow

to

my P.A, she requested to issue a authority letter in her name, but very sorry to inform you that delivery has been not made as per your commitment. The same is for your kind information & action please.

Company: Blue Dart Express Limited
Country: India

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