Bright point- mumbai / nokia 6265
Delay in repairing

Hi,

I've given my cdma mobile (nokia 6265) for repair in Bright point centre, phoenix mills, lower parel, mumbai (which is the head office of nokia) on 24th of sep 2007 .(Job no. MUM 0242386, ESN No. - 02613789123)

i was told that i will receive it on 1st oct.

i had to move out of india (to US) for 2 months on 5th oct, so i planned everything accordingly, and to my horror they didn't repaied it before i left.

i asked my cousin to collect it (as they said it will be ready in 10 days as they're waiting for the stock from delhi as my mobile's mother board whyas to be changed.)

from that day my cousin keeps calling them (they dont pick up the phone whole day on any of the 5 given nos., we could get them after much difficulty) and they keep on increasing the time period to collect the mob.last time he called on 1st nov and they again asked to call after 10 days.

I'm without my mob phone is US only because of this. i'm not able to contact anybody, even my family/friends r not able to contact me (nobody will be in contact with me on diwali and my birthday only because of them)

i havent received my mob yet. I'm returning to india on 2nd dec, so i need my mob to be repaired prior to that.

kindly help.

thanks

jennifer

If any queries mail me on jeniifar@rediffmail.com

or

call my cousin Mehernosh - 09833028529

Company: Bright point- mumbai / nokia 6265
Country: India

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