Broadband
Excess Billing

Mr. S.K.Bose.

C/O. CGMT, W.Bengal Telecom Circle, Kolkata.

Subject: Appeal.

Respected Sir,

Reference to my last e-mail I would like to inform you that till date my land line has not been restore.

In this respect I am submitting an appeal to you regarding wave of my previous dues. In support of my appeal I would like to bring your knowledge that I am a retire person, and my age is 60 years. More over, very recent marriage has been done of my daughter and if you require I could submit the evidence of the marriage.

Therefore, I am requesting you please wave my previous dues, otherwise I have no other alternate but to surrender my land line together with BB.

I hope you will look into the matter and consider me as a below poverty senior citizen.

Thanking you,

Regards,

Probhat Kumar Bose.

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Bharat Sanchar Nigam Ltd.

Kolkata.

Sir,

Sub: Bill. Ph. No. 25569418.

Sir,

Reference: to my letter, I would like to inform you that till date I did not get any reply from your end. But I am paying my bill in regular basis. Suddenly, I noticed, that my land line telephone has been withdrawn. The cause of withdrawn is non-payment of bill. But I failed to understand why you are attributing this blame to a credulous customer.

Let you know that one dispute has not been solved. But it does not mean to withdrawn the out going calls. If it is necessary, you may withdraw the telephone line for ever. Because there are so many lines are prevailing in the market.

I am requesting you to restore my out-going calls, and dissolved the dispute. If you are unable to sort out the matter, you may withdraw the line.

Thanking you,

Probhat Kumar Bose.

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Note: I am giving below the Last Letter.

Bharat Sanchar Nigam Ltd.

Kolkata.

Sir,

Sub: Bill. Ph. No. 25569418.

I, Shri Probhat Kumar Bose, one of the user of BSNL Landline together with Broad Band connection.

I received a bill of March where I found the BB usage charges is Rs.4338/. It is absolutely

wrong.

Let you know that as credulous customer I did not change the BB password which had been allotted by BSNL.

It is needless to say that this amount is related with “Hacker”.

Therefore, I like to inform you that I will pay the bill without this BB usage charges unless I received the details of this

amount.

More over, you are requested to check my previous bills, where you could find the evidence of my truthfulness.

Thank you.

Yours Truly,

Probhat Kumar Bose.

Company: Broadband
Country: India

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