Bsnl -ANANT
Extension of valididty charges

I had subscribed to Excel Anant and as per the scheme i had to pay only rs 50 for extending validity for further 6 months. My connection was due for renewal on 20/02 and i had topped up rs 50 on feb 20.

Now this extension charge has been changed to rs 221 but BSNL site still says the old connection charges for extension is rs 50/-. If the old charge of rs 50 is not applicable the same will not be mentioned on the site. But officials of BSNL are either not aware of these instructions and are also no willing to see reason behind this sentence in the BSNL site.

Not only the amount of rs 50 top up made on 20/02 has gone waste - even my available balance has not b een taken into account. No one is willing to look into the system and tel me the exact position. How can i get JUSTICE.

S AMMULU 9444463208

Company: Bsnl -ANANT
Country: India

  <     >