BSNL Basic Land line Phone
Telephone Dead 01594-276018

Sir,

This is with referance to BSNL officer Mr. Rakesh, DGM, Jhunjhunu, reply dated 20 Jan 09 regarding dead telephone. BSNl has informed that my Telephone (No. 01594-276018) problem has been rectified and started functioning from 20 Jan 09. The telephone has worked about a month and again goes dead. This type of inconvieniance from your end is not at all expectable being a largest and reputed organisation and also I am paying regular bills without any defalt. The basic problem lies with the lay out of telephone wiring from your local exchange Barwasi to my village. The wiring needs to be renewed as it was not changed since installation.

It is requested that the problem be rectified at the earlieast and also ensure that the same thing should not happen again and again.

It is further requested that bill for dead period may not be charged as per BSNL regulations which I think that if telephone goes dead beyond 07 days the bill for that particular month will not be charged.

Company: BSNL Basic Land line Phone
Country: India

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