BSNL Broadband
No service after logging complaint

I have BSNL broadband at home, the line is down since May I have registered complaints about 3 times and none of them have turned up to get this up and running.

My recent complaint number is 1914997209 logges on 25th Sep, still i am waiting for someone to turn up at home and get this working.

Its really annoying with the service, everytime they keep us waiting for atleast 3-4minutes waiting on the phone and finally ask us to repeat all the steps and say that they will be definitely sending a person on the same day.

Even couple of times i wanted to escalate and asked the person to put me on to their higher authorities, they say that they will transfer the call, but never i heard anyone on the other side after waiting for 3-4 minutes.

Its really frustrating with their service.

I will be delighted if this can be resolved through this forum.

Thanks in advance

Renuka

Company: BSNL Broadband
Country: India

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