BSNL
Plan change

I was using the bsnl broadband connection.home500, i have given the plan change on 23-01 from (home 500 to umlinted 750) to chennai bsnl customer care to chrompet.while taking the application form.it will change within two days.but i went home.

next month of 18-feb, i had a cal from bsnl office, your usage limited is over.i called to toll free 1500

they had a told ur plan not change, you better ask customer care of bsnl office.

i went there, i asked about the plan change..but no response from A.E (lady).his relation had a cancellation telephone connection.she do that. she told "i donot know" a simple answer

and u go and meet J.E..

i went there, he sit outside of J.E Room, i ask about plan change, he told, i will change immediately.he told wrote a letter, i had given them.

i cal on the23-feb, it cooly tell, there only next four days, adjust it.

i colect all proof from bsnl office (plan change as wellas J.E letter)

Company: BSNL
Country: India

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