BSNL
DEACTIVATION OF CALLER TUNE

I have not activated BSNL Caller tunes, It was wrongly copied. My Cell no. 9457075080. Still it got activated on, 16 september. Rs.37/39 was deducted from my sim balance. I sent a message BT DACT to 56700 for deactivation. My caller tune was not deactivated. I contacted BSNL 16th - 17th september and on 13th-14th october. They used to say send msg it will be deactivated you will receive deactivation msg but there was no reply to my msg I have send 5- 6 msg on a given number but response was there related to my deactivation of caller tune. and when i talked to customer care they always give an excuse say that server was down and try again n send msg again. today again i received msg of activation of my caller tune as tomorrow my tune will b activated and my balance will be deducted by 37 (25 12). Pls help me and deactivate my Bsnl caler tune.

Company: BSNL
Country: India

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