BSNL
Wrong Billing for Post paid mobile

I want to draw your kind attention towards my mobile no.9431213392. That I have taken this Connection in March. Regularly I was paying due bills. In Nov I have given a aplication to SDE commercial to change my plan to 100 (one Hundred) and the same second reminders was given in dec.

Instead of changing of plan they have started to sending me both plan rental charges in my Bill. I have paid the due bill of dec in which they have charged me both rentals. I have personally visited BSNL office several time and meet officer's encharge and also given written request of Accounts officer in 01 to please rectify my bill for furture, result came that they have disconnected my mobile for more than 20 Days. After my several visit they again started my mobile connection but regularly charging Both Plan Rental in there bills. Again in feb I have given written request to Accounts officer to kindly correct my account so that I can pay the due bills but no Action was taken.

Lastly I have given An Application to SDE commercial with request to Disconnect my above Mobile connection and send me correct due Bill so that i can pay my dues. As per my application my Mobile connection was disconnected in April

It is regretted to write that my Mobile was disconnected but bill was not rectified yet and after disconnection I am still getting bill with old plan rental.

I'm not sure how much this forum would help me, I'm really distressed in this issue.

Company: BSNL
Country: India

  <     >