BSNL Cellone
Message tarrifs

There was a message from bsnl that now there are messaage tarrifs in bsnl lifetime too. they described them as:

Rs 20- 1100-700hrs free all messages. validity 1 month

Rs30- 10 paise per message. validity 1 month

I went to a local shop and got the Rs 30 tarriff. Now it worked fine for around 20 days. But now every message is costing me Rs 2. I contacted to your customer care and they gave me a complaint number but i later found through another customer vare executive that the complaint number is invalid. On top of that they are saying that there is no tarrif available on the lifetime plan. Now if that is true, why the tarriff worked for 20 days and if there is no tarriff why are they charging me Rs 2/sms. Earlier it used be Rs 1/sms. I am very much offended by the way customer care executive took the call.

Company: BSNL Cellone
Country: India

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