BSNL Excel
BSNL Excel Recharge Voucher is troubling me a lot

I am Using BSNL EXCEL Prepaid Mobile (9490519219).

i bought a new recharge voucher of Rs.225 TopUp at a retailer in Narayanaguda, Hyderabad on 20-08 at 11:30 AM

when i teried to recharge that card erroring as "RECHARGE NOT POSSIBLE"

i made a call to Customer Care, they said that it has been recharged but the balance will be added after 2 hours due to some recahrge is in pending issue and forwarded a complaint to officials with complaint id: H2000044.

i waited for 3 hors ..balance is not added i called again to Customer Care again they said the same thing it was continued like taht for 30 Hours in this gap i have called BSNL Customer Care 10 times every time same advice and even some times they don`t know what is my complaint also. and now when i called them they are saying the same story,

simply the customer care represents trying to escape from the call and wasting my valueble time and testing my patience. i just lost my patience

How can i get resolved this???

i am experiancieng VERY BAD SERVICE from BSNL i am continueing on the queue for two days even to recharge my mobile

please help me.

regards

Hareesh K

kuchipudihareesh@gmail.com

9490519219

Company: BSNL Excel
Country: India

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