BSNL Excel
TO STOP THE LOST SIM CARD

SIR

I LOST MY CELL PHONE WITH SIM HAVING EXCEL PREPAID NUMBER 94172-36700.

I LAUNCH FIR IN POLICE STATION AND GIVE ITS REPORT TO TELEPHONE EXCHANGE WITH MY ID

PROOF.

I PAID Rs.112/- AND GOT DUPLICATE SIM CARD HAVING SIM NO: 8991538013111719741.

I REQUEST THE OFFICER IN EXCHANGE TO STOP OLD SIM BECOUSE SOMEONE IS MAKING

WRONG USE OF SIM CARD BUT THEY SAY TO ME THE THE TECHNICAL PERSON IS NOT ON DUTY

AND IT IS NOT MY RESPONSIBILITY.

I REQUEST THEM A LOT BUT THEY REFUSES ALL BY SAYING THAT IT WILL BE STOPED ON

MONDAY OFFICE TIME.

I CALL TO CUSTOMDER CARE FOR MORE INFORMATION TO STOP OLD SIM. THEY SAY TO ME TO

GIVE THEM NEW SIM NUMBER. THEY WILL STOP OLD ONE AND START NEW ONE. BUT AFTER

SOMETIME THEY SAID TO FAX FIR COPY WITH PROOF.

I MAKE FAX ON 0124-2349460 SAME TIME. AFTER THAT THEY SAID TO GO TO LOCAL EXCHANGE

BECOUSE IT IS NOT THEIR DUTY. IT WAS REALLY SHOKABLE FOR ME TO LISTEN THESE MATTER

THAT TIME WHEN A PERSON WHO PICK MY CELL MAKING FALSE CALLS TO THE PERSONS WHO

ARE IN MY PHONE CONTECT LIST AND ABUSING THEM.

I AM IN FULL DEPRESSION AND TENSION WITH THE DEAL OF BSNL OFFICERS AND CUSTOMER

CARE WHO DON'T KNOW HOW TO SOLVE A PROBLEM. EACH PERSON HAVE HIS OWN VIEWS TO

SOLVE PROBLEM WHERE A PERSON MISSUSING MY PHONE. PLEASE HELP ME

SUDHIR GOYAL

26 GAUSHALLA MARKET

RAMPURA PHUL

CONT NO:94172-54321

E-mail: pelitech@rediffmail.com

Company: BSNL Excel
Country: India

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