SIR
I LOST MY CELL PHONE WITH SIM HAVING EXCEL PREPAID NUMBER 94172-36700.
I LAUNCH FIR IN POLICE STATION AND GIVE ITS REPORT TO TELEPHONE EXCHANGE WITH MY ID
PROOF.
I PAID Rs.112/- AND GOT DUPLICATE SIM CARD HAVING SIM NO: 8991538013111719741.
I REQUEST THE OFFICER IN EXCHANGE TO STOP OLD SIM BECOUSE SOMEONE IS MAKING
WRONG USE OF SIM CARD BUT THEY SAY TO ME THE THE TECHNICAL PERSON IS NOT ON DUTY
AND IT IS NOT MY RESPONSIBILITY.
I REQUEST THEM A LOT BUT THEY REFUSES ALL BY SAYING THAT IT WILL BE STOPED ON
MONDAY OFFICE TIME.
I CALL TO CUSTOMDER CARE FOR MORE INFORMATION TO STOP OLD SIM. THEY SAY TO ME TO
GIVE THEM NEW SIM NUMBER. THEY WILL STOP OLD ONE AND START NEW ONE. BUT AFTER
SOMETIME THEY SAID TO FAX FIR COPY WITH PROOF.
I MAKE FAX ON 0124-2349460 SAME TIME. AFTER THAT THEY SAID TO GO TO LOCAL EXCHANGE
BECOUSE IT IS NOT THEIR DUTY. IT WAS REALLY SHOKABLE FOR ME TO LISTEN THESE MATTER
THAT TIME WHEN A PERSON WHO PICK MY CELL MAKING FALSE CALLS TO THE PERSONS WHO
ARE IN MY PHONE CONTECT LIST AND ABUSING THEM.
I AM IN FULL DEPRESSION AND TENSION WITH THE DEAL OF BSNL OFFICERS AND CUSTOMER
CARE WHO DON'T KNOW HOW TO SOLVE A PROBLEM. EACH PERSON HAVE HIS OWN VIEWS TO
SOLVE PROBLEM WHERE A PERSON MISSUSING MY PHONE. PLEASE HELP ME
SUDHIR GOYAL
26 GAUSHALLA MARKET
RAMPURA PHUL
CONT NO:94172-54321
E-mail: [email protected]
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