BSNL Land line(Plan-600)
Faulty/careless billing

Sir,

The land phone No:04985281589 (Consumer No:3356748) in the name of my father (AK Chindapoduval, an aged and illiterate man) is under plan-600 and paid up to 31/05 on 16/06/08, with 30 free calls /month.

But in Bill No:86282703 Dt . 05/04, They have added a fixed monthly charge of Rs.220/-!! Since I came at my home, this mistake was noticed, other wise that old man will be cheated.

On this very day I tried to call 1661, 04972762273 from 12.00 noon to 12.45.p.m..Wonderfully, it was engaged! Also I contacted 04972766300, 04972701144 and 04972709745 and I could not get a clear cut information, all that they did was re-directing me by providing another number!

The most wonderful thing was, I called 04972700785 for 28 times at first..eventhough ringing sound, noboby attended my call!

It is in this pathetic condition, I spend my valuable time and sending this complaint, waiting for an early necessary action, in all means.

Company: BSNL Land line(Plan-600)
Country: India

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