Canara Bank
Delay in refund
- 07-14-2009
- 194
I have salary account in above said bank Account no19610. On 21 Dec i used their debit card for some payment (payment of Rs2200), but card doesn't work. So i made the payment by some other means, but on seeing my statement i come to know that Rs 2200 is also debited from my account. i complaint to customer care of canara bank but all in vain, than i given written complaint to branch office. After cont. follow up nothing was done. Than again (first written complaint was given on & jan). than i again given written complaint in branch office on oct (to other officer - Mr Ramesh as cornered officer was transfer from that branch). despite of follow up nothing was done. than i have made complaint to head office sector 34 canara bank on 27 march but this also does not work. i had made number of call to customer care but all in vain. i also complaint on internet to head office canara bank but nothing positive was done in this regard (with all proof and required document). i have also complaint to OMBUDSMAN on 13 April but no reply was given to me. After a long follow up i recieved my payment back but without the interest on 1 july after the gap aabout two year. Now i want compensation for so long harassment. Kindly guide Proof of complaint is attached here with
Company: Canara Bank
Country: India