Cash Deposit between Branches
Charges to deposit money!!!

Wow this comes as a shocker! Guess nobody is actually complaining. This one is a classic!!

I go to deposit Rs. 1500 at the behest of a friend to Vijaya Bank, Residency Road. I need Rs 1500 to reach Vijaya Bank in Sakleshpur, Hassan Dist (180 km from Bangalore). I fill in a blue form and think that the procedure is over. Once I reach the cashier (after a 30 minute wait in a Queue), he tells me there is a charge to deposit money, and I need to fill in a DD form!! I ask him why? He tells me thats a 'Board Decision'. I need to pay Rs 20 more on the deposit of Rs 1500 (that is going into Vijaya Bank itself). However I have to leave the bank (there is such a huge queue that the first time it took me 30 minutes to reach the cashier!) I leave and then decide, that being a busy day I will approach a branch on my way to another assignment.

I enter Vijaya Bank, Shantinagar at about 2:30pm the same day and to my surprise the cashier there tells me that I need to pay Rs. 40 over and above the Rs 1500, that I need to transfer (confusion???). I reach the Senior Manager and he too looks confused too, but agrees with the cashier ;). I approach the cashier with a look of frustration and tell him that it is pretty ridiculous! that I pay for depositing into the same Bank. I get a comment that this is not "SOCIAL BANKING' and that charges are applicable! Wow... so much for Customer Service etc... I guess the Vijaya Bank employees need to know that getting a job like theirs is in itself 'SOCIAL SERVICE'. They are nowhere near standards that are even 'acceptable'!! Its a shame that there is such a snob attitude and total lack of 'humanity' among this lot!! A BIG SHAME!!

Company: Cash Deposit between Branches
Country: India

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