Central Test International
TATAINDICOM Broadband is a Cheat

Here is the letter I send to them

Dear Sir/Madam,

We had taken Tataindicom Broadband connection on 29-Jan-07. We opted for "Quick Power-720" by paying upfront Rs.6877/-. We were promised to get a speed of minimum 256KBPS and Maximum 2 MBPS but right from the day one we are getting a maximum of 156 KBPS only.

I lodged a complain on 30-Jan-07 (number: 4797296) and promised to get a resolution within 24 hours but I did not get any reply till date.

I contacted the sales person who had cheated us by not telling the truth behind TATAINDICOM broadband and he advised me lodge another complain. I did that on 31-Jan-07 (number:4810380) but again fruitless... not even a single response.

I called up to customer care and they told me a beautiful story of cable cut...(We are using another connection also from Airtel but they never told us the story and their line is giving a speed of 240 KBPS on 256 KBPS connection.)

We are business organization and our business is completely online. We can not afford such a long slowdown... And this is right from the first day.

To put it very simple, we want what we have paid for.

I request you to kindly look into the matter and either provide us a 2MBPS speed or give our money back.

Please include people in CC in your reply.

Awaiting for a prompt resolution,

Regards

--

Vijai PANDEY,

Asst. Manager- Operations.

Central Test International [CTI]

The Leader in Online Psychometric Testing,

www.centraltest.co.uk

www.asia.centraltest.com

Tel India (Direct Line): 91 40 40 13 09 32

Tel France (Direct Line): 33 1 70 38 76 14

Fax France (Corp. HQ ): 33 1 46 28 18 15

E-mail: vijai@centraltest.com

Company: Central Test International
Country: India

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