Chevrolet/optra/srv
Ad performance of a brand new ca

I had bought a Chevrolet-SRV from KLN Motors on 28th Jan.

The vehicle had a clutch promblem-play was not proper.

The rear suspension is really bad-we feel giddy when we sit at the back seats even in normal speed.

The drive is similar to have a ride in a bullock cart-which was agreed by your service team.

The mileage promised to me was 9 to 10 kmpl.highway-12 kmpl-i get only 5.5 kmpl.-which is really UNACCEPTABLE.

THE VEHICLE NORMALLY HAS A PDI CHECK UP RIGHT? WAS THAT DONE FOR THIS CAR., I DON'T THINK SO!!!

Your service team took the vehicle for service-first free service-within 500 kms-i dont understand why they changed oil then which is normally done at 5000 kms.

The vehicle was serviced 5 times, out of which we had taken the vehicle to ambattur for 4 times.

They were not aware of the model SRV accesories, i had a very bad experience. I met several people who claimed themselves to service engineers but were are not aware of the product.

nothing has happened till now.at last they said wheels need to be changed, and no one called back.

Yesterday -20th march when i was on my way to meet a client of mine, my car halted on the main road when traffic was on the peak.

i had struggle on the main road.the service people reached AFTER TWO HOURS- i was a customer of hyundai-i have never had this experience with their service. The service people were not able to diagonise the problem and have taken my vehicle-till now there is no call from service team-time is 3.45 afternoon-21st march-iam really astonised with the approach and irresposibility of General Motors-KLN.

Company: Chevrolet/optra/srv
Country: India

  <     >