Cinemax Movies (Sion)
Double

I had swiped my ICICI salaried debit card at cinemax sion at 4.15pm for 2movie tickets on the 22nd of March saturday evng .so i had signed on the slip for rs 360 but later when i see my mini sattement it shows that 360 has been dbtd twice from my account. How is it possible that Cinemax have debited the amount twice whn i have swiped only once to pay. I later approached Cineplanet people SIon branch over the phone to their representative DInesh & he told me to get the mini Statement & the signed transaction copy & they would refund the money. But to my dismay when I wnt to the Cineplanet people, The person I spoke to was not available & was guided to meet the HR manager Adil, who was not only careless but also very rough & told that They would have to check if they actually have debitd in their accounts & would take some days, & told they would get back in coupleof days, But its been a week & no response from them. ALso he told me they are not responsible for any such acts & we would have to go to their corporate office in kKandivli & gve an letter. Its a long procedure & if they find that the amount has been debited twice then they would refun the money in 45days. WHich was just a mouthshut answer. The management at cineplanet sion are not only careless in ticekting & other functions. I have had more than 1 experience of disgust. We can find men using the womans toilet in front of the watchman & they dont stop them... What am i suppose to do... How are we suppose to stop these private business man who are only interested in profit & not social welfare.

Company: Cinemax Movies (Sion)
Country: India

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