Citi Bank
Addded credit to first citizen card even after paying the amount in cash
- 08-22-2009
- 81
My dad went to the shoppers stop & bought a diamond earing for my mom on november.thereby he paid the amount of 13, 700/- cash for the purchased earing.after which he filled the form for first citizen.the people there told him that he will receive that card after 2 days from filling the form.mom didn't like those earings so after a few days she went for exchanging it and got it exchanged.
years after that we started getting letters from citi bank demanding the credit of 13, 700 which according to them we had used for buying those earings.
even after paying the amount in cash i am not able to understand how did they add the credit on that card.
Company: Citi Bank
Country: India