Citibank Car Loan
Latest loan account statement not available in the system

My Citi Car Loan account number - CEJ0011252677. I need a loan account

statement to submit for applying for home loan. Your system is so

customer unfriendly that it has put me off completely. I will never

ever take any product from Citibank. Please cancel my citi credit card

number 5203 8601 6764 7008. I don't want to have any relationship with

Citibank for my life. The issues I faced in getting a loan account

statement are as below:

I need a loan account statement for last one year i.e. from Feb

to Jan. I was informed by your customer care centre that your

system doesn't have the option of generating last one year statement.

You can only provide for last financial year, ie. uptill March.

Why can't you provide the most current statement for one year?

I have changed my address but your system of updating the address is

so cumbersome that i have never got it changed in your system. Why

can't I apply for an address change by fax or online?

Now, you will send the loan account statement (which is not the

latest) on the old address. I requested this statement to be sent to

me by an email, but your system doesn't allow that is what was told to

me. Why can't you email me the loan account statement?

Can you send me the loan account statement by email so that I can

apply for home loan.

I want a response to this complaint at the earliest.

Company: Citibank Car Loan
Country: India

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