My Citi Car Loan account number - CEJ0011252677. I need a loan account
statement to submit for applying for home loan. Your system is so
customer unfriendly that it has put me off completely. I will never
ever take any product from Citibank. Please cancel my citi credit card
number 5203 8601 6764 7008. I don't want to have any relationship with
Citibank for my life. The issues I faced in getting a loan account
statement are as below:
I need a loan account statement for last one year i.e. from Feb
to Jan. I was informed by your customer care centre that your
system doesn't have the option of generating last one year statement.
You can only provide for last financial year, ie. uptill March.
Why can't you provide the most current statement for one year?
I have changed my address but your system of updating the address is
so cumbersome that i have never got it changed in your system. Why
can't I apply for an address change by fax or online?
Now, you will send the loan account statement (which is not the
latest) on the old address. I requested this statement to be sent to
me by an email, but your system doesn't allow that is what was told to
me. Why can't you email me the loan account statement?
Can you send me the loan account statement by email so that I can
apply for home loan.
I want a response to this complaint at the earliest.
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