CitiFinancial
Can not follow directions and over drafted my acount

On october 8th i was contacted by a man from your central office we talked and made arrangements to make a payment but i did not have my bank info with me. he tried to call my wife but got no answer, he then told me he would call back at 1:00 pm and get payment and would defer octobers payment .i did not here back from him. on oct 9th woman from your central office called me i told her about the man i had spoken with and the deal we had made about deferring octobers payment, she said i would have to wait for him to call back about the deal, but she needed to take a payment so i gave her my account info and we set up a payment for oct 31st electronic check. i told her the money would not be there until then. she said that will be fine it will be taken on oct 31st.

the check cleared my bank on oct 14th over drafting my account and causing 350.00 in overdraft fees due to other pending transactions that i had money to pay for if the lady i had spoken to would have listened. if i do not here back soon i will be forced to take legal action due to the fact i did not give authorization for you to touch my account on oct 9th the check was post dated for oct 31st and i know all calls are recorded, and that is what will be herd on the call.

Company: CitiFinancial
Country: India

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