Club Mahindra
False Commitment and Lack of Tranparency

I was invited to ClubMahindra outlet over phone, to which I visited along with my family at Vashi, Navi Mumbai. After spending an hour with an marketing executive Mr. Hathiram, I was forced to convienced that I should take the membership. I asked him let us take a day to think over it and go through the product details and than we will take the decision. But, his aggressive marketing skills made us to take the membership on the spot, on 17th of March 08.

I was told that we should be recieveing the welcome Kit in 10 working days. But it didn't came to us within 10 working days. I visited the Vashi outlet and enquired about the same. I was told that it should be coming in a day or two. But I received the welcome kit on 3rd of April 08. After going through the document I came across clause that I could cancel my membership with in 15 days of the time I have enrolled myself (This clause was never told to us at the time of registration).

I immediately called up customer care and requested to cancel my membership with immediate effect. But they said I shud have called before 15 days, in reply to this I told I was never told earlier about this clause and your pacakge came ot me after 15 days on 3rd of April. I even went personally to there corporate office at Vashi, but they are accepting all the above but not ready to refund my Rs 30000 (Thirty Thousand).

This is a huge amount to me and I have not at all availed any service or any other benefits from ClubMahindra.

I request if I could get some kind of assistance and help to recover my amount from them.

Please advice.

Company: Club Mahindra
Country: India

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