Compaq Presario 3000V, 3155 AU
Motherboard failure for 5th time in a yea

Sir!

CASE REFERENCE NO 2605071040 and 260519348.

The Compaq Presario V3155AU Notebook PC was purchased from Kochi on 13 Mar 07. this notebook has been giving frequent problems of 'NO DISPLAY' diagnosed as motherboard faulty.(refer to complaint identification number CCHSAP137250, dt 09Apr08). As a result FOUR times motherboard has been replaced between 24 Jan08 to 08 Jan 09.

after repplacement of motherboard for the forth time on 08 Jan 09, i got it back from SIMTECH HP service centre Andheri, but the very next day same problem ocurred (no display) and it has again been assessed as a motherboard problem. However i have no intention of any kind of repair this time.

many of the local service centers have accepted the fact that this particular model series has been having recurring problems, (my own laptop being the best example).

Please suggest me what to do with it as i am fed up of the

running around for it's servicing, not to say of the tiime wasted and

lost in this unending process. It's serviceability rate has also been

less than 50%.

looking forward to your help and prompt reply.

thanking you

LT SACHIN RAWAT

INDIAN NAVY

COLABA, MUMBAI

PH-9892677663/02222177151

Company: Compaq Presario 3000V, 3155 AU
Country: India

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