COMPAQ PRESARIO V3611 AU
CHEATING SERVICE STATIONS

CHEAPER PRODUCTS - CHEATING SERVICE STATIONS

COMPAQ PRESARIO V3611 AU LAPTOP

I have purchsed a COMPAQ PRESARIO V3611 AU LAPTOP Sr. no.2CE7352TP1 in Feb. 2008. It started giving me trouble like white screen in Nov. 2008. Finally a approached to local Ahmedabad based service center: Xcort Micro Systems in Jan. It was really unbearable to work with it. Sudden it becomes white and after 5-6 restarting efforts it might show. As usual I sent to service station they kept for 3 days and reported that it do not have any problem. It becomes measurable situation when presentation is going on. The warranty was about to over so they smartly killed some time (they are trained for it! It seems). Meanwhile when the problem occurred we rushed to service centre. Now they said that it is out of warranty and LCD replacement will cost you Rs. 27000/-!!! New Notebook just cost 26000/- toaday.

Now who is at fault? HP COMPAQ always fools customers. So I would like to warn other HP COMPAQ user to be careful. And new buyers not to purchase HP COMPAQ products because it has very short life.

Anyway it seems that HP COMPAQ are just do not care about customer and feel that no customer can do anything that what they told me. ‘You can go to anywhere and complain for us – we don’t care’ their last answer was just today!!!

Till today the machine is lying in PUNE and HP service staff is playing football with me.!!

- Hitendra Vala

Company: COMPAQ PRESARIO V3611 AU
Country: India

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