Constructo
BILL DETAIL AND WRONG TRAFFIC

RESPESTED MADAM/SIR,

I AM NOT SATISFIED BY THE REPLY OF VODAFONE CUSTOMER CARE PERSON AS AM ASKING SOMETHING ELSE AND

GETTING SOME NOXIOUS/UUNWANTED REPLY.

IAM THOMAS CHARLY

ON 05.07.2008 HAVE TAKEN A NEW POSTPAID NO.-9962510716

I DNT GT ANY INFORMATION ABOUT MY TRAFFIC PLANS

ACHUALIE IAM APPLIEYING THE TRAFIC SHOWN BELOW

Monthly Rental : 100

Call charges

Vodafone to Vodafone 49p

Vodafone to Other 99p

STD Vodafone to Vodafone 1

STD Vodafone to Other 1

SMS charges (local national) p

IAM TWO SPECIFIC LOCAL VODAFONE NUMBER 10 PS

THIS PALN I APPLY BUT MY TWO BILL TRAFFIC IS DIFFERENT NW CURRENT BILL ALOS COMING DIFFERENT TRAFFIC

CHARGING STD 1.30

VODAFONE SPECIFIC TWO NUMBER CHARGING :49 PS

IAM COMPLAITING THROUGH MAIL FIRST TIME, ALREADY COMPALINT TO VODAFONE CARE MORE TIMES, AND ALOS REQUEST TO ORGIN BILL DETAIL BUT NOT GT YET, SO IAM PENDING MY PAYEMENT ALSO NW NUMBER BARRED .

PROBLEMS:

1) STILL I VAVE BEEN CHARGED FOR: STD 1.30

V2V local mins

V2V STD mins

SPECAFIC TWO NUMBERS 49 (9751181420), (9751402258)

2) STILL AM NOT GETTING CUSTOMER CARE NUMBER FROM MY NUMBER.

3) STILL HAVE NOT GOT ANY WELCOME LETTER FROM YOUR SIDE, STATING MY TARRIF PLAN.

LASTLY I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE MATTER

Looking forward to providing you with the best of our services at all times

I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE

MATTER, AND REPLY ME BACK APPROPIATELY.

Company: Constructo
Country: India

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