Credit Card
CARD DECLINED

COMPLAINT: SBI STAFF RESPONCE FOR CARD NO-4317 5756 0450 7674

I AM HOLDING SBI CREDIT CARD FOR LAST 3 YEARS, AND MAKING REGULAR PAYMENTS EVERY MONTH, MAY BE FEW OCCATION I HAVE DELAYED MAKING PAYMENTS, BUT NOT MORE THAN A WEEKS TIME, THEY USED TO CHARGE LATE PAYMENT CHAREGS, SOME TIMES WRITE IT OFF ALSO. FEW OCCATIONS THE DELAY WAS ONLY DUE TO SBI FAULT, I USED TO DROP THE CHEQUE AT DROP BOXES, THE SBI PERSON COLLECTING THE CHEQUE FROM DROP BOX WAS NOT REGULAR I FEEL. THIS MADE ME PAY LATE PAYMENT CHARGES ALSO, UNFORTUNATELY I HAD DROPED CHEQUE AT DROP BOX FOR RS-10850=00 WHICH WAS NOT DELIVERED TO SBI EVEN AFTER 10 DAYS, I WAS HARRSED BY SBI STAFF EVERY DAY, AND FINALLY THEY TOLD ME ISSUE ONE MORE CHEQUE, THE SAME WAS DROPED IN OTHER DROP BOX, IN NEXT 2 DAYS I RECEIVED SMS SAYING THE HAVE RECEIVED THE EARLIER CHEQUE FOR THE ABOVE AMOUNT, SINCE I HAVE DROPED ONE MORE CHEQUE FOR THE SAME AMOUNT, I INFORMED SBI STAFF I WILL BE MAKING STOP PAYMNET, THE REASON FOR MAKING STOP PAYMENT AS MY CREDIT LIMIT IN MY CARD IS ONLY 16, 000 WHY I SHOULD MAKE PAYMENT FOR 21, OOO. THE FIRST CHEQUE GOT CLEARED, THE SECOND ONE WAS NOT HONERED.

I RECEIVED STATEMENT WITH LOT OF DEBITS, AS PER ME I HAD TO CLEAR BALANCE OF RS-6000=00 ONLY WHICH WAS CLEARED IN NEXT BILLING CYCLE, I HAD TO MAKE MANY CALLS TO SBI TO WRITE IT OFF THE DEBITS RAISED IN MY STATEMENTS, AND THE PERSON WHOM I CALLED OVER PHONE TOLD ME THERE IS NO BALANCE ON YOUR CARD WE HAVE TO MAKE SMALL PAYMENTS TO YOU, LATER ON I RECEIVED STATEMENT SHOWING BALANCE OF RS- 105.00, HOWEVER I MADE THIS ALSO BY ONE WEEK DELAY AS I WAS TOLD NO BALANCE, UNFORTUNATELY I RECEIVED ONE MORE STATEMENT 400RS LATE PAYMENT CHARGES, BETWEEN THESE DAYS I WENT TO USE SBI CARDIT CARD AT BUNK FOR RS-1600, THE MACHINE SHOWED AS DECLAINED NOT TO HONOUR, I THOUGHT ITS MACHINE PROBLEM, THIS REPETEDLY HAPPENED, IN SOME OCCATION I HAD TO USE OTHER CARED TO CLR BILLS. THIS IS WHAT SBI CARD DIVISION IS DOING FOR A PERSON WHO HAS CLEARED ALL THE DUES, I WANT A LETTER FROM SBI STATING THAT, THERE IS NO DUE IN MY CARD. KINDLY LET ME KNOW.

Company: Credit Card
Country: India

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