Dafnia Electronics
Quality of Service in Rajdhani Express

Sir,

I was a frequent traveller by the Rajadhani express.my first option to go by was always by Rajdhani. But few years ago, they have altogether degraded the quality of service in these trains that i now avoid going by trains altogether. The quality of food in Rajdhani Express is just pathetic. I used to frequently travel in long distance trains such as Trivandrum to NewDelhi Rajdhani Express. Do they think the passengers travelling in it are just worth of their degraded standards?? The food course menu doesnt change, not even for once during te whole trip. Never, even when asked for, water bottles are delivered (not even one per day. May be they can get money by selling it somewhere outside). I had to buy water bottles for me and my family many a times from outside. Cleanliness remains just another question unanswerable. Its pity that they charge so much money for such a inhuman service. Like most of the government serices in India, this too lies in peril.

Sumesh

Company: Dafnia Electronics
Country: India

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