Debit card
Haven't received thenew Debit card for 2 months

This is in regards to my axis bank’s debit card. My card got stuck in an Axis ATM machine in Malviya Nagar and it broke. Staff in the bank had asked me to filled-out two different forms on two different days to get a new card. However, I haven’t received the card yet and they are not even letting me know the status of the request. Please let me know whom can I contact to get the card delivered to my current address ASAP.

My account is with the Axis Bank Noida. I have spoken with the staff in Noida as well and they have provided a consignment number and as per the courier company my card has been delivered to Axis Bank Malviya Nagar branch. When I asked for the card in the bank they said that they haven’t received. They are not even checking the status, they have given me number to call and when I call that that number they don’t even pick up my calls.

This is how they have been giving me run around. I have left with no cheque now and I’ am of afraid of asking for a new cheque book because they are going to give me another run around.

Please let me know what I can do to get the card delivered.

Is there a way I can change my salary account.

Staff in the Noida bank called me mad her name is Neha.

Whom can I contact to get my issue resolved ASAP?

Company: Debit card
Country: India

  <     >