DELL
Poor product and tech support

Dell service is horrible in India. I have a very bad time with Dell XPSm1530 laptop. Do not believe the award winning service rubbish on their web site. I had a flickering screen within 3 months of sparing use. They changed the motherboard and now it is completely blank. No support for last 10 days. No response from the dell Bangalore office. The service reps in Pune and Mumbai do not pick up the phone. All in all I think it was one of the biggest mistake in my life to buy this over advertised laptop. Why don’t we all get together and sue in the consumer court for misleading consumers and false advertising about product support.

Company: DELL
Country: India

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