DHL
Non delivery

I sent a package containing some transcripts to Purdue Univ on 23-10 using DHL. The airway bill had the proper address. But when i went and tracked the AWB no, the destination pin showed as 49709-2076 (Atlanta MI) instead of the intended destination 47907-2076 (West Lafayette IN). I thought that this could be a system entry mistake but DHL would deliver it properly. I even called up the customer care telling abt this anomaly and as per their request, sent them the proper address again. Can you believe that the package landed in US on 26-10, but still not reached the university. The package was handed over to US postal service and DHL gave me the USPS reference number as well. I have been tracking on both DHL and USPS sites, to no avail. The package went to MI and from there, it was rerouted to IN. I was relieved that it had finally come to the destination. But alas!! The package was again sent to MI and then again, it has been identified as missent. God only knows when it will reach the univ. Nov-1 was the first round deadline for Purdue Krannert. Today is Nov-3rd. My chances of meeting the round 1 deadline has been screwed, thanks to DHL ass*****.

To top it all, they arent even willing to commit on a timeline for delivery. They simply say that they are trying their level best.

Company: DHL
Country: India

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