DISCOUNT PREMIUM CLUB Membership
Illegal Debit of Rs. 5490 done on my HSBC credit card by Discount Premium Clu

This is an exactly same complaint as done by Mr. V Prasad at following link:

http://inconsumercomplaints.com/complaints/one-touch-solutions-india-private-ltd-promotor-of-discount-premium-club-c67016.html

I am just Replacing his details with mine and would like your help in this regard:

Dishonest debit of Rs.5490 from Credit Card

On or around 29.06.08, a call was received from Discount Premium Club giving information and offers of their Club. I was informed that for sending the information in brochure, Credit card information was sought from me, stating that I could avail club membership after going through the brochure. However, on having my HSBC Credit Card number, the Club representatives have charged Rs.5490/- from my Credit Card, even though, I have not given any such consent for the same. Later on, I have contacted the Customer Care centre on o1st Aug (no. 0120-304288), but they asked me to write a mail for which i received the following response:

/**************************************************************************************/

Hello Sajal

This is to inform you that without your authorisation amount could not be

debited from your account.

This is a humble request to continue with the package, as we are giving this

special package at the discounted price to few of the chosen customers. You

can start availing the benefits and we assure the best leisure across the

globe.

/*************************MY MAIL*********************************888/

Hi,

This is with reference to my call in Discount Premium Club Helpline.

I would like to bring to your kind notice that in my latest credit card statement, I identified a trasaction of Rs 5490 (done on 28th June.) from your CLUB.

As per my confirmation on helpline, i would like to tell you that i NEVER Authorized any such transaction and i never expresed my interest in joining your CLUB.

Untill i Receive any confirmation and Proof from your side, i am treating this Transaction as Illegal and would like to launch an official complaint against it.

I would request you to provide me all the details and proof of this transaction:

1. Where this transaction made

2. What was the mode of transaction (phone, internet)

3. How did you receive any confirmation from my side

4. Where did you get my credit card details from.

I request you to cancel this transaction and Make a refund of the Money back to me ASAP

Thanks and Regards

Sajal Malhotra

Mob 9899882181

/*****************************************************************************************/

At This point they are not ready to refund the amount and i feel cheated by them.

You are requested to kindly look into the matter and make arrangements for refund of the said amount.

Company: DISCOUNT PREMIUM CLUB Membership
Country: India

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