DishTV
No reception - A/c deactivated

By mistake, despite advices from friends, I purchased a dishtv connection in Bangalore, India two years ago and suffering with different kinds of problems since then.

Recently, I had paid two months' subscription in advance and on the same day I stopped getting the channels. I complained to the customer care many times and they said its because the angle of the dish is changed. I dont know how that can happen since its firmly fixed. They promised to send technicians to look into and rectify. Later, I used to get calls very often and it became pestering calls without any real action. People claiming from Dishtv calls me with details and tells me at the end that it is not under their jurisdiction. I started feeling that those calls are just to ridicule me. When that was conveyed to the Dishtv call centre to record my grievance, again I reeived the same treatment!

I too work for service industry defining service standards and I get back this kind of a treatment!!

I truly do not know what to do next. Approaching Consumer Protction Cell or again knock Dishtv doors or filing a suit in court...

Anyone has any such ill treatment received from Dishtv?

However I've decided to campaign against this company and services at least in my circle of influence.

If dishtv people see this they can contact me in this email id: rajualr@gmail.com

Company: DishTV
Country: India

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