DTDC Courier
Product missing during transit

I, Kavya Nallapu sent a consignment on September 29th from DTDC Authorised Branch in Madhapur to be delivered to Wyra. The consignment is still not delivered. The online tracking information displays the status as "IN TRANSIT". When enquired about the same in Khammam Super Franchisee Office, we were updated that the consignment is missing on Oct 1st and can't be delivered. The phone attendant in Khammam office was very rude during his response to the call. I raised a complaint on Oct 1st with the hyderebad head office (Complaint No:1939, Contact Person Anuradha). I've also raised complaints online in the website www.dtdc.in and the complaint form no: CFD0024804 .The consignment contains a TITAN gold analog watch worth Rs 1650 along with the guarantee card and the box. I used the mention piece service of DTDC as I was suggested by the Madhapur Branch Office worker that its the most trusted and safest mode of transfer. I'm completely dissappointed by the most best service of DTDC .

There customer care is just pathetic. They dont pick up the calls, they have an email ID from which we never received any replies.

DTDC is the worst courier co. ever.

Guys reading this complaint. Please beware of DTDC Couriers

Company: DTDC Courier
Country: India

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