DTDC Courier
Non Delivery

Dear Sir,

I had send one consignemt date 12/05 vide consignment no-Z37049249, but till date it is not being delivered. I had doped mail for the same, but they are not responding.

Please help.

Regards,

Ambrish Agrawal

91 9899934030

Encl: mail to DTDC-

From: Ambrish Agrawal [mailto: ambrish.agrawal@educomp.com]

Sent: Wednesday, May 25 10:25 AM

To: 'CSS.CO@dtdc.com'

Cc: 'branchcdg.bhatinda@dtdc.com'; 'dtdcco@dtdc.com'; 'css.delhi@dtdc.com'; 'suresh@dtdc.com'; 'accounts.blr@dtdcintracity.com'; 'css.hebbal@dtdc.com'; 'css.madiwala@dtdc.com'; 'css.nagawara@dtdc.com'; 'css.peenya@dtdc.com'; 'hubmgr.rajajinagar@dtdc.com'; 'css.stjohnsroad@dtdc.com'; 'bm.whitefield@dtdc.com'; 'adugodi.blr@fr.dtdc.com'; 'airportroad.blr@fr.dtdc.com'; 'css.avenueroad@dtdc.com'

Subject: RE: Courier Details Required

Dear Vandana,

Awaiting you reply.

If it is not yet delivered, kindly refund my money.

You people are good for nothing.

From today on words I never use DTDC Courier services & tell all the person around me to do the same.

Regards,

Ambrish Agrawal

Fax Copy to: Mr. Subhasish Chakraborty, Chairman and Managing Director,

Dear Sir,

Please see how your people is working.

From: Ambrish Agrawal [mailto: ambrish.agrawal@educomp.com]

Sent: Monday, May 23 10:23 AM

To: 'CSS.CO@dtdc.com'

Cc: 'branchcdg.bhatinda@dtdc.com'

Subject: RE: Courier Details Required

Dear Vandana,

Thanks for your mail.

The address of Destination-

Mr. Roop Chand Mittal

House No. 2851,

Gali no-2,

Near Mela Ram Hospital

Bhatinda, Punjab.

Mobile- 91 9779146727

Phone- 91 164 2251197

Please feel free to contact for any details.

I have faith in DTDC, but this type of thing Break the same to send any other consignment through DTDC.

Awaiting you Positive reply.

Regards,

Ambrish Agrawal

91 9899934030/ 9899034030

From: CSS.CO@dtdc.com [mailto: CSS.CO@dtdc.com]

Sent: Monday, May 23 9:50 AM

To: Ambrish Agrawal

Cc: branchcdg.bhatinda@dtdc.com

Subject: Re: Courier Details Required

Dear Sir/Madam,

We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.

We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you within 48hrs. Meanwhile can you provide us the destination address and contact number which will help us in further investigations.

In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.

We do hope that we are able to restore your faith in DTDC.

Thanking you,

Yours faithfully,

for DTDC Courier & Cargo Ltd.,

Vandana

Sr. Executive Customer Support

CC: Dear Sir, Kindly update us the status of this C/nmt no immmm.

"Ambrish Agrawal"

20/05 09:11 AM To,

cc

Subject Courier Details Required

Dear Sir,

I had send the below courier on 13/ May. Courier till date not received.

I do not know how you send the same to Jaipur in place of Bhatinda.

The person charged me Rs.40 for the same with the commitment to deliver the same next day, but now he is not responding.

Please HELP.

Consignment Details...

Shipment No.: Z37049249 Reference No.: N/A

Booked by: MADHU VIHAR - DELHI On: Thursday, May 12

No of Pieces: 1

Status: IN TRANSIT

For:

BHATINDA, 151001

Additional Details... Z37049249

Date From --» To Status

Fri, May 13 TRANSYAMUNA BRANCH, DELHI

NORTH T/S, DELHI

Dispatched via Manifest # Z4297248

Sat, May 14 NORTHERN RO, DELHI

JAIPUR BRANCH, JAIPUR

Received via Manifest # Z4297247

Sat, May 14 JAIPUR BRANCH, JAIPUR

NORTH T/S, DELHI

Dispatched via Manifest # L4603357

Sun, May 15 JAIPUR BRANCH, JAIPUR

DELHI APEX, DELHI

Received via Manifest # Z4603357

Sun, May 15 DELHI APEX, DELHI

BHATINDA SUPER FRANCHISEE, BHATINDA

Dispatched via Manifest # Z4710218

Regards,

Ambrish Agrawal

Asst. Manager

Educomp Solutions Ltd

#514, Udyog Vihar, Phase III, Gurgaon, Haryana – 122001 (India)

Off.: 91124 4529000 Extn: 516 |Fax: 91124 4529039 |Cell: 91 9899934030 |E mail: ambrish.agrawal@educomp.com

Please do not Print this mail unless you really need to.

Company: DTDC Courier
Country: India
State: Delhi
City: East Delhi

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