DTDC Courier
Non Delivery of urgent consignment

I had send a consignment to New Delhi from Bangalore on October15th. It was suppose to reach Delhi within October 25th. But I found on 22nd October still it is in transit. When I cheked with DTDC Bangalore and New Delhi there was no proper responce. I found after a day on 24th October that consignment is shipped back to Bangalore with reason mentioned"DESTINATION SHIFTED AND RETURNED BACK" (That is they are not able to find the office.).

I send again the similar document on DTDC Plus (to make sure I have a proof on address still exist) and it reached next day.

When investigated on previous consignment they say after investigation" it was new delivery boy and he cound not find the destination address".

I missed the due date and I had to pay penalty for the forms. When I asked to DTDC about the expenses I have reccured they say 'THEIR COMPANY POLICY DO NOT ALLOW ANY REFUND".

Why DTDC is abrupt in behaviour?

I have been made to pay penalty for somebody not able to find the addres.

I also have all the proof of this fault of DTDC with all paperworks.

Waiting for the justice,

Vijayendra Mallya

Company: DTDC Courier
Country: India

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