Dear Sir,
I had send one consignemt date 12/05 vide consignment no-Z37049249, but till date it is not being delivered. I had doped mail for the same, but they are not responding.
Please help.
Regards,
Ambrish Agrawal
91 9899934030
Encl: mail to DTDC-
From: Ambrish Agrawal [mailto: [email protected]]
Sent: Wednesday, May 25 10:25 AM
To: '[email protected]'
Cc: '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'; '[email protected]'
Subject: RE: Courier Details Required
Dear Vandana,
Awaiting you reply.
If it is not yet delivered, kindly refund my money.
You people are good for nothing.
From today on words I never use DTDC Courier services & tell all the person around me to do the same.
Regards,
Ambrish Agrawal
Fax Copy to: Mr. Subhasish Chakraborty, Chairman and Managing Director,
Dear Sir,
Please see how your people is working.
From: Ambrish Agrawal [mailto: [email protected]]
Sent: Monday, May 23 10:23 AM
To: '[email protected]'
Cc: '[email protected]'
Subject: RE: Courier Details Required
Dear Vandana,
Thanks for your mail.
The address of Destination-
Mr. Roop Chand Mittal
House No. 2851,
Gali no-2,
Near Mela Ram Hospital
Bhatinda, Punjab.
Mobile- 91 9779146727
Phone- 91 164 2251197
Please feel free to contact for any details.
I have faith in DTDC, but this type of thing Break the same to send any other consignment through DTDC.
Awaiting you Positive reply.
Regards,
Ambrish Agrawal
91 9899934030/ 9899034030
From: [email protected] [mailto: [email protected]]
Sent: Monday, May 23 9:50 AM
To: Ambrish Agrawal
Cc: [email protected]
Subject: Re: Courier Details Required
Dear Sir/Madam,
We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.
We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you within 48hrs. Meanwhile can you provide us the destination address and contact number which will help us in further investigations.
In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.
We do hope that we are able to restore your faith in DTDC.
Thanking you,
Yours faithfully,
for DTDC Courier & Cargo Ltd.,
Vandana
Sr. Executive Customer Support
CC: Dear Sir, Kindly update us the status of this C/nmt no immmm.
"Ambrish Agrawal"
20/05 09:11 AM To,
cc
Subject Courier Details Required
Dear Sir,
I had send the below courier on 13/ May. Courier till date not received.
I do not know how you send the same to Jaipur in place of Bhatinda.
The person charged me Rs.40 for the same with the commitment to deliver the same next day, but now he is not responding.
Please HELP.
Consignment Details...
Shipment No.: Z37049249 Reference No.: N/A
Booked by: MADHU VIHAR - DELHI On: Thursday, May 12
No of Pieces: 1
Status: IN TRANSIT
For:
BHATINDA, 151001
Additional Details... Z37049249
Date From --» To Status
Fri, May 13 TRANSYAMUNA BRANCH, DELHI
NORTH T/S, DELHI
Dispatched via Manifest # Z4297248
Sat, May 14 NORTHERN RO, DELHI
JAIPUR BRANCH, JAIPUR
Received via Manifest # Z4297247
Sat, May 14 JAIPUR BRANCH, JAIPUR
NORTH T/S, DELHI
Dispatched via Manifest # L4603357
Sun, May 15 JAIPUR BRANCH, JAIPUR
DELHI APEX, DELHI
Received via Manifest # Z4603357
Sun, May 15 DELHI APEX, DELHI
BHATINDA SUPER FRANCHISEE, BHATINDA
Dispatched via Manifest # Z4710218
Regards,
Ambrish Agrawal
Asst. Manager
Educomp Solutions Ltd
#514, Udyog Vihar, Phase III, Gurgaon, Haryana – 122001 (India)
Off.: 91124 4529000 Extn: 516 |Fax: 91124 4529039 |Cell: 91 9899934030 |E mail: [email protected]
Please do not Print this mail unless you really need to.
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