Eastern Railway
Uncomfortable journey & route extension

Dear Sir,

I used to travel by important intercity trains like shatabdi express, coalfield superfast express, black diamond express & jan shatabdi express of eastern railway division. Myself an upper class passenger and after a hectic business schedule, i always prefer to travel comfortably & hassle free.

As Im a regular traveller by the trains as above mentioned, i like to bring attention of senior railway officers to inspect & change the coaches of Shatabdi Express & Coalfield Express. The coaches of these two trains became too old and have defective chairs in AC Chair Car coaches. ER should introduce new LHB coaches for Shatabdi Express as i have found new LHB coaches have been introduced in Delhi - Amritsar Shatabdi. Im surprised to see that pantry car services withdrawn from two important intercity trains like, Coalfield Express & Black Diamond Express. There is a huge demand for fast food or snacks in these trains. At least a Fast Food Counter in AC Coaches should be introduced if not a pantry car. We have no objection, if we have to pay the charges of the food alongwith the ticket fare. Obiously this system can be introduced for the AC Class passengers travelling by Coalfield & Black Diamond. I also request to extend the route of Coalfield & Black Diamond to Bokaro or Gomoh and it is very much required for us. For Black Diamond, i think there are some unnecessary stoppages which have to be withdrawn... like Seoraphuli, Mankar etc. For Coalfield, the first stoppage should be Durgapur and then andal and so on. If I'm into the railway board then i could make this happen with these two trains extending up to gomoh or bokaro as well as i could increase more reservation quota & from 21 coaches to 25 coaches. Even 25 coaches for Coalfield & blackdiamond will not enough to the rush which i find in the weekends & beginning of the week. If speedy intercity trains like coalfield & black diamond can't cover up maximum distances then there is no need of running intercity express trains... you could easily introduce two MEMU trains who can easily cover up distances between howrah & dhanbad.

Think judiciously & do some proper marketing of intercity trains so that you can attract potential passengers for these two trains. I also railway authorities to deploy AC Coach attendent & RPF in these two trains to stop hawkers & vendors to hawk inside the AC Coaches of Black Diamond & CoalField Express. We feel insecured as well as get very much disturbed for only those hawkers... i dont understand, how a hawker or a beggar can get inside the AC Coaches and they don't care or bother the Conductor or passengers. This is not only ridiculous but it shows how inefficient the railway administrators are!!!

Regards,

Suman K Datta

Company: Eastern Railway
Country: India

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