ELECTROLUX CFC FREE DOUBLE DOOR FRIDGE PURCHASED IN 2007
Electrolux fridge defective working

THE ELECTROLUX REFRIGERATOR MODEL ERA 285 FF WITH SR NO 61106035 WAS PURCHASEDON 21/11 BY MS.J.U.RADHIKA, 80/1/2 MPT DOCTORS QUARTERS, BAINA, VASCODAGAMA, GOA, FROM M/S COSME MATIAS MENEZES PVT LTD, PANAJI/VASCO DA GAMA FOR RS 16500 VIDE BILL NO 10151, BUT THE FRIDGE RIGHT FROM THE BEGINNING COOLING WAS NOT PROPER AND THE SERVICING CENTRE USED TO TECHNICIAN, BUT AFTER ONE YEAR OF WARRANTY, INSPECTION CHARGES/REPAIRING CHARGES WERE BEING CHARGED.NOW FOR THE LAST 2 MONTHS THE COOLING IN THE MAIN CHAMBER WAS NOT AT ALL SATISFACTORYAND ALL FOOD & MILK GETTING SPOILED.THE SERVICING CENTRE, PANAJI, GOA NOW SAYS COOLING GAS IS TO BE FILLED UP AND THE CHARGES ARE RS 1000. WHY THE PURCHASER AFTER SPENDING A HEFTY AMOUNT OF RS 16500 PLUS 3 TO 4 TIMES SPENDING ALREADY NEARLY RS 200 MORE, IN TOTAL RS 18000 SHLD SPEND AGAIN FOR COOLING GAS AS IT SUPPOSED TO LAST EVEN 20 TO 25 YEARS (OUR OLD KELVINATOR FRIDGE COSTING RS 4000 WORKED WITHOUT ANY SORT OF PROBLEM FOR 28 YEARS), WHEREAS THIS COSTING RS16500, BECAUSE OF MANUFACTURING DEFECT REQUIRES REPAIR WITHIN 1 YEAR ITSELF.SO I REQUEST THE COMPANY TO DIRECT THE LOCAL SEVICING CENTRE OF GOA STATE, INDIA TO REPLACE THE SAME WITH A NEW PIECE IN ALL FAIRNESS OR TO GET IT REPAIRED COMPLETELY AT COMPANY EXPENSE, AS THE COMPANYS VERY REPUTATION IS AT STAKE DUE TO DEFECTIVE MANUFACTURING AND POOR SERVICING PERSONNEL IN GOA STATE

Company: ELECTROLUX CFC FREE DOUBLE DOOR FRIDGE PURCHASED IN 2007
Country: India

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